Does your iPhone display an error message like “Cannot Get Mail," "The mail server imap.gmail.com is not responding" or "Verify that you have entered the correct account info in Mail settings.” This may be due to the issue that has taken place in your email settings. Another reason for this is the hiccup with the email server or internet connection. In this piece of information, you will come to know about some troubleshooting steps that will help you to get rid of this problem.
• Send an email from the problematic inbox
When an inbox displays such errors, it is mainly because the problem that the Mail can’t fetch new emails, but it surely can send new ones generated by you. In this case, compose a new email message and if you have various inboxes, make sure to send the email from the one giving that troubles you. In most of the cases, this fixes the error, albeit temporarily, but I find it to be the least invasive workaround.
• Try refreshing the inbox again
Sometimes the cause of issue may be due to just a hiccup in your internet connection or the server. This is a best-case situation and is easily worked around by just pulling down in your inbox to refresh your content.
• Force-quit the Mail app
Sometimes the obstacle could be related to a glitch in the Mail app itself. In this situation, simply open the App Switcher, slide up on the Mail card, and then go to the Home screen for relaunching the Mail app so that it can try to refresh your email inbox.
• Check the connection of your internet
If your signal is too weak, or you are not connected to the network at all, then this could be a reason for the mail error message. Let the internet signals first work properly and then check whether the email refreshes or not.
• Remove and re-add the troublesome email account
In some instances, the outgoing and incoming server information for your email account may no longer be accepted by the server of your email. Try to remove your email account and re-adding it. By doing so, the mail app will automatically configure the proper settings to refresh your email inbox. To do so, you need to follow the below-mentioned steps:
1) You need to launch the Settings app and then open the Mail, Contacts, Calendars preferences cell
2) Open the problematic email account and in the following pane, tap on the "Delete Account" option.
3) After you have deleted the account, you need to add it again. To do so, you need to launch Settings app and, once again, open the Mail, Contacts, Calendars preferences cell.
4) In the next action, you need to tap on the "Add Account" option.
5) Pick it from the list of email providers so that you can sign in to your email provider and receive emails again.
6) Log in with your username and password.
Manually configure server, port, and authentication options
The below-mentioned points will help you to adjust your email account’s with the outgoing and incoming server settings:
1) Launch the Settings app and then open the Mail, Contacts, Calendars preferences cell, then select the email account you’re having problems with.
2) Click on the "Advanced" option to bring up more settings.
3) Under the section tap on "Incoming Settings" header and adjust the SSL settings, IMAP Path Prefix, and server port number that are needed to comply with the server you’re receiving emails from.
Once you are done with the new incoming and outgoing settings, you can force-quit the Mail application, then re-launch it again and try to refresh your inbox of your email to see if the new settings work any better than the previous ones.
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